Is the system fully available in Arabic?
Yes. The whole dashboard is in Arabic and English with right-to-left support, and each user picks their language.
Do I need to install anything on a computer or server at the clinic?
No. It runs in the browser on any computer or tablet, and patients use the mobile app.
Can I move my data from my current system or from Excel?
Yes — send us your export and our team will help import patients, appointments and balances.
Does it suit multi-dentist clinics and branches?
Yes. Roles and permissions for every staff member and performance reports for every dentist.
Where is my data stored and who can access it?
Data is encrypted in transit and at rest, and only the users you grant access to can see it. See our security page for details.
Can patients book by themselves?
Yes. Patients book from the patient app (Android on Google Play, iOS in public beta), and your team confirms the booking from the Bookings page. They also see their appointments and get reminders in the app.
Does it support several dentists at the same time?
Yes, every dentist and every chair has its own schedule.
Can I create my own prescription templates?
Yes, save templates and search them by name when prescribing.
Is there an orthodontic record?
Yes, a dedicated orthodontic file with follow-ups and notes.
Can I track partial payments?
Yes, every payment is recorded against the invoice and the remaining balance updates automatically.
Does it handle insurance approvals?
Yes, create approval requests per insurance company and track their status.
Can I print a statement for a lab?
Yes, every lab and supplier has a statement with its running balance.
Are lab costs included in reports?
Yes, they appear in the financial reports alongside expenses.
Can I limit what reception can see?
Yes, permissions are set per role.
How are commissions calculated?
From the procedures each dentist completes, using the rules you set.
Do I need to export to Excel?
No, reports are built in and update live.
Are there insurance reports?
Yes, alongside financial, patient finance and dentist reports.
Is the app free for patients?
Yes. The patient app is free — on Google Play for Android, and in public beta on iOS through TestFlight.
Can I set my own points rules?
Yes, each clinic configures how points are earned and redeemed.
Which files can I add?
X-ray images, photos, DICOM files, CBCT series and 3D scans. Other documents stay under the patient's Files.
Can staff add images from a phone?
Yes. In the staff app, take a photo or pick some from the gallery, say what they are and which teeth, and they go to the patient's Imaging.
What happens to a deleted image?
It waits 30 days in the trash, so it can be brought back, before it is removed for good.
Can I find an item by barcode?
Yes. Choosing a product searches by name or barcode as you type, and the stock page has a scan button.
Can I sell a product to a patient?
Yes. A product can go on the patient's invoice at its patient price, and the stock goes down with it.
Do you track lots and expiry dates?
Yes. A delivery can carry its lot number and expiry date, and the list filters what expires in 30, 60 or 90 days.
What do I need for the TV screen?
Any TV or monitor with a browser. Open the TV view, sign in once and leave it running; it updates by itself.
Do patients see their place in the queue?
Yes. With the patient app they get a notification with their number when they check in, when they're next and when they're called.