BeClarified is operated by BeClarified Ltd and developed and maintained by Icon Technology Solutions (icon-ts.com), a partner in BeClarified Ltd. We are committed to protecting the privacy of dental practices and their patients who use our practice management software. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at app.beclarified.com.
1. Information We Collect
We collect information in the following categories:
- Account Information: Name, email address, practice name, billing address, and payment details provided when you register.
- Patient & Clinical Data: Patient records, appointment schedules, treatment plans, and other data you input into BeClarified on behalf of your practice. This data belongs to you.
- Usage Data: Log files, IP addresses, browser type, pages visited, and session duration collected automatically when you use our service.
- Communications: Any messages you send to our support team.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the BeClarified platform
- Process billing and manage your subscription
- Send account-related notifications and support responses
- Monitor system security and detect fraudulent activity
- Comply with legal obligations
We do not use your patient or clinical data to train AI models or for any purpose other than delivering the service to you.
3. Data Sharing
We do not sell, rent, or trade your data. We may share information only with:
- Service Providers: Trusted third-party processors (e.g., payment processors, cloud hosting) who are contractually bound to handle data securely and solely on our behalf.
- Legal Compliance: When required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger or acquisition, subject to equivalent privacy protections.
4. Data Security
We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular security audits. While we take every reasonable precaution, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your account and practice data for as long as your subscription is active. Upon termination of your account, we will delete or anonymise your data within 30 days, unless a longer retention period is required by law. You may request earlier deletion by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Data portability
To exercise any of these rights, please contact us at privacy@beclarified.com. We will respond within 30 days.
7. Cookies
We use only the cookies and browser storage needed to keep you signed in and remember your language and display choices. We do not use analytics or advertising cookies. Blocking them stops the dashboard from keeping you signed in. See our Cookie Policy.
8. Children’s Privacy
BeClarified is a professional B2B service and is not directed at individuals under 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
BeClarified Ltd (Operator of BeClarified)
Developed and maintained by Icon Technology Solutions, icon-ts.com
Email: privacy@beclarified.com